Privacy policy

PRIVACY POLICY

Our website uses SSL encryption to protect your data. You can recognize this encryption on every page by the small lock symbol in the browser line.

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For us a third party provider takes over the services for hosting and displaying our website. All collected data described below will be stored and processed on the servers of this third party provider. Their software enables us to present our products in an appealing way, to take your orders, to overview and process all orders. They are therefore the recipients of your data and therefore act on our behalf. It is based in the USA and is therefore obliged to comply with the Privacy Shield Agreement.

In the following we will go into more detail about all data that is collected from you, the purpose of its collection, the legal basis for the collection, the duration of data storage and any other recipients of the data.

Newsletter

We send newsletters, e-mails and other electronic notifications containing advertising information (hereinafter "newsletters") only with the consent of the recipients or with a legal permission. If, in the course of registering for the newsletter, its contents are specifically described, they are decisive for the consent of the users. In addition, our newsletters contain information about our new products, offers and promotions (this may include in particular references to blog posts, lectures or workshops, our services or online appearances).

  1. Double-Opt-In and logging
    The registration for our newsletter is done in a so-called Double-Opt-In procedure. This means that you will receive an e-mail after registration in which you are asked to confirm your registration. This confirmation is necessary so that no one can register with foreign e-mail addresses.
    The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. Changes to your saved data are also logged.
  2. Use of the dispatch service provider "Klaviyo
    The newsletter will be sent via "Klaviyo", 225 Franklin St, Boston, MA 02110, USA.
    The e-mail addresses of our newsletter recipients, as well as their other data described in this notice, are stored on Klaviyo servers in the USA. Klaviyo uses this information to send and evaluate the newsletter on our behalf. Furthermore, Klaviyo may use this data according to its own information to optimise or improve its own services, e.g. for technical optimisation of the dispatch and presentation of the newsletters or for economic purposes to determine from which countries the recipients come. However, Klaviyo does not use the data of our newsletter recipients to write to them itself or pass them on to third parties.
    We trust in the reliability and IT and data security of Klaviyo. Klaviyo is certified under the US-EU data protection agreement "Privacy Shield" and is thus committed to comply with the EU data protection regulations. Furthermore, we have concluded a "Data-Processing-Agreement" with Klaviyo. This is a contract in which Klaviyo undertakes to protect the data of our users, to process them on our behalf in accordance with their data protection regulations and in particular not to pass them on to third parties. Here you can find the Privacy policy of Klaviyo in English language.
  3. Registration data
    To subscribe to the newsletter it is sufficient to enter your e-mail address.
    Optionally we ask you to enter your first and last name. This information is only used to personalize the newsletter. Furthermore, we also optionally ask you to enter your date of birth and title. We use this information only to adapt the contents of the newsletter to the interests of our readers.
  4. Statistical survey and analyses
    The newsletters contain a so-called "web-beacon", i.e. a pixel-sized file which is retrieved from the Klaviyo server when the newsletter is opened. Within the scope of this retrieval, technical information such as browser and system information, as well as your IP address and time of retrieval are collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behaviour based on the retrieval locations (which can be determined by means of the IP address) or the access times.
    Statistical surveys also include the determination of whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our nor Klaviyo's intention to monitor individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
  5. Online access and data management
    There are cases in which we direct newsletter recipients to Klaviyo's websites. For example, our newsletters contain a link with which the newsletter recipients can retrieve the newsletters online (e.g. in case of display problems in the e-mail program). Furthermore, newsletter recipients can correct their data, such as their e-mail address, afterwards. In this context, we would like to point out that Klaviyo websites use cookies and thus personal data is processed by Klaviyo, its partners and service providers (e.g. Google Analytics). We have no influence on this data collection. Further information can be obtained from the Privacy policy from Klaviyo. We would also like to draw your attention to the possibility to object to the collection of data for advertising purposes on the websites http://www.aboutads.info/choices and http://www.youronlinechoices.com (for the European area).
  6. Cancellation/revocation
    You can stop receiving our newsletter hier terminate at any time, i.e. revoke your consent. Your consent to its dispatch via Klaviyo and the statistical analyses will expire simultaneously. A separate revocation of the dispatch via Klaviyo or the statistical analysis is unfortunately not possible.
    You will find a link to cancel the newsletter at the end of each newsletter.
  7. Legal basis Basic data protection regulation
    In accordance with the provisions of the basic data protection regulation (DSGVO) in force from 25 May 2018, we inform you that consent to the sending of e-mail addresses on the basis of Art. 6 para. 1 letter a, 7 DSGVO and § Article 7(2) No 3or para. 3 UWG takes place. The use of Klaviyo, the statistical surveys and analyses as well as the logging of the registration procedure are based on our legitimate interests according to Art. 6 para. 1 lit. f DSGVO. We are interested in the use of a user-friendly and secure newsletter system which serves our business interests and meets the expectations of the users.

We would also like to point out that you can object to the future processing of your personal data at any time in accordance with the legal requirements under Art. 21 DSGVO. The objection can be made in particular against processing for the purposes of direct advertising.

It is possible to unsubscribe from the newsletter at any time, either by sending a message to the contact described in section 3.10 or via a link provided for this purpose in the newsletter.

Contact

If you contact us via a form on the website, by e-mail or Facebook, you must provide a contact option so that we can answer your request. The data you provide will then be stored for 12 months for the purpose of processing your enquiry and in the event of follow-up questions. The legal basis for this is our legitimate interest in being able to answer your enquiry and to answer any follow-up enquiries specifically and in a customer-oriented manner, thus taking previous enquiries into account. Our e-mails are hosted by a third party provider located within the European Union who acts on our behalf as the recipient of the data. All emails are stored on its servers.

Another third party provider takes over the storage of contact information via email, our contact form and Facebook for us. This enables us to keep track of all customer requests and to answer your questions on all channels as soon as possible. This third party is also the recipient of your data and acts on our behalf. It is based in the USA and is therefore obliged to comply with the Privacy Shield Agreement.

Ordering process

We would like to point out that for the purpose of an easier shopping process and for the later contract processing within the framework of cookies, the browser type, the place and time of the various page views, the website from which you visited us and the IP data of the connection owner are stored, as well as name, address, e-mail address and, if necessary, for the purpose of contract processing, the bank details (IBAN, BIC) of the buyer. This serves to simplify the completion of your order process, even if you interrupt your order in between and want to complete it at a later date. The legal basis for data storage is therefore our legitimate interest in making the conclusion of the contract on our website as quick and easy as possible for our customers. Some cookies remain stored on the hard disk of your terminal device until you delete them. They enable us to recognise your browser the next time you visit us. If you do not wish to do so, you can set up your browser to inform you when cookies are set and only allow this in individual cases. If you deactivate cookies, however, the functionality of our website may be significantly reduced and loading times may be longer.

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In case of a started but aborted shopping process, the data you entered including your selected goods will be saved by us for 2 weeks additionally. This serves the purpose of an easy recall of your shopping cart and a facilitation of the purchase of your selected goods for you. The legal basis for this storage is our legitimate interest in making it as easy as possible for our customers to complete their purchase (Art 6 para. 1 lit f (legitimate interest) of the DSGVO).

When placing an order, the data you provide is required for the fulfilment of the contract or for the implementation of pre-contractual measures. Without this data we cannot process any orders via our online shop and cannot conclude the contract with you.

Data from concluded contracts can also be used for sending direct marketing. The legal basis for this is our justified interest in informing our customers after the conclusion of an order about other similar products which could be of interest to the customer.

Data will be transferred to third parties to the processing bank institutes/payment service providers for the purpose of transferring the purchase price, to the transport company/forwarding agent commissioned by us for the dispatch and delivery of the goods, as well as to our tax consultant for the fulfilment of our tax obligations. If your order includes a subscription, the necessary data is additionally processed by a third party provider who manages all subscriptions for us and thus triggers an order in our system every month. Some of the third party payment service providers and the third party subscription service providers are located in the USA. All third-party providers are therefore subject to either the DSGVO guidelines or the Privacy-Shield Agreement.

In case of a conclusion of a contract (an order) all data from the contractual relationship will be stored until the expiry of the tax law retention period (7 years). In addition, the data name, address, e-mail address, purchased goods and date of purchase are stored until the expiry of the product liability period (10 years). The legal basis for data processing after an order is therefore the necessity to fulfil the contract (Art 6 Paragraph 1 lit b DSGVO). In the case of a subscription model, this period begins with the termination of the subscription.

If you wish to return your order, it is necessary to indicate your order number and email address. This will allow us to identify your order and create a label with your data. The returns portal is managed by a third party provider, which has its headquarters or the location of its servers in the USA. The third party provider is therefore subject to the Privacy-Shield Agreement.

Data transfer upon conclusion of contract for online shops, dealers and dispatch of goods

We only transfer personal data to third parties if this is necessary within the scope of the contract processing, for example to the companies entrusted with the delivery of the goods or the credit institute commissioned with the payment processing. A further transmission of the data does not take place or only if you have expressly agreed to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 letter b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

According to § 4 para. 3 no. 3 BDSG we would like to inform you that your address data will only be passed on to our shipping service provider for the purpose of delivering the goods.

You can read the terms and conditions of Printify (printing and shipping partner for printed physical products) on the following page: https://printify.com/terms-of-service/

Cookies

Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage. We use cookies to make our offer user-friendly. Some cookies remain stored on the hard disk of your terminal device until you delete them. They enable us to recognize your browser the next time you visit us. If you do not wish to do so, you can set up your browser to inform you when cookies are set and only allow this in individual cases. If you deactivate cookies, the functionality of our website may be significantly limited and loading times may be longer.

Web analysis - Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). The use is based on Art. 6 para. 1 sentence 1 lit. f. DSGVO. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address), time of the server inquiry, is usually transferred to a Google server in the USA and stored there. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google. We have also added the code "anonymizeIP" to this website Google Analytics. This guarantees the masking of your IP address so that all data is collected anonymously. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link Disable Google Analytics. An opt-out cookie will be set to prevent future collection of your information when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you will need to set the opt-out cookie again. Please refer to the notes on how to include the opt-out cookie: https://developers.google.com/analytics/devguides/... We also use Google Analytics to evaluate data from double-click cookies and also AdWords for statistical purposes. If you do not wish to do so, you can do so via the Ads Preferences Manager (http://www.google.com/settings/ads/onweb/?hl=de) disable. For more information about privacy issues related to Google Analytics, please refer to the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=de).

Google is based in the USA and is certified for the EU-US Privacy Shield. This means that Google is committed to complying with the EU's DSGVO on personal data protection.

Facebook Pixel

We use the so-called Facebook pixel on our site. This is a service and product of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA in the following only briefly "Facebook". This service is used to analyze, evaluate and track user behavior. In addition, the data and options available to us can be used to place targeted advertisements via the Facebook and Instagram channels. If you call up one of our websites on which the Facebook pixel is set, this information is transmitted to Facebook and, if you are logged in to Facebook at the same time, is assigned to your user. This information is not directly accessible to us and we cannot draw any conclusions about individual users. However, Facebook is also obliged to act in accordance with the standards and the applicable data protection regulations, as it is based in the USA and is bound by the US-EU Privacy Shield (https://www.facebook.com/about/privacy). If you want to prohibit Facebook from transmitting and storing information about yourself and your behavior on our website, follow this link to adjust your settings: https://www.facebook.com/settings?tab=ads

Plugins

We use social plugins from Facebook, Twitter, Google+ and Pinterest on our website. Your browser can establish a direct connection to the servers of Facebook, Google, Pinterest or Twitter and transmit data about your user behaviour to them.

Facebook Plugins

Our pages integrate plugins from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our site. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/ When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like-Button" while logged into your Facebook account, you can link the content of our Pages on your Facebook profile. This allows Facebook to associate your visit to our Pages with your account. You can find more information about this in the facebook privacy policy at https://de-de.facebook.com/policy.php

If you do not want Facebook to associate your visit to our Pages with your Facebook account, please log out of your Facebook account.

Facebook is based in the USA and is therefore obliged to comply with the EU-US Privacy Shield to ensure DSGVO-compliant data protection.

Google Plugins

On our web pages we use the Google Plus button. Google Plus is a product of Google Inc, 1600 Amphitheatre Parkway, Mountain View, California, 94043 USA, (hereinafter "Google" for short). When you use the button on our site, it connects to Google's servers in the United States. In doing so, both your IP address and the information about which of our websites you have visited are passed on to the Google server. If you are also a member of Google Plus and logged in to Google Plus while using the plugin, the information collected about your website visit will be linked to your Google Plus account. When you interact with other Google plugins, this information is also submitted to Google and stored (https://developers.google.com/+/plugins). All information about your rights and how you can protect your privacy can be found here: www.google.com/intl/de/+/policy/+1button.html.

Google is based in the USA and is therefore obliged to comply with the EU-US Privacy Shield to ensure DSGVO-compliant data protection.

Twitter Plugins

On our websites we use plugins from Twitter. A product and service of Twitter Inc, 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA. You can share content from our website on Twitter. This information is then shared with Twitter and also, depending on your settings (http://twitter.com/account/settings) shared with your followers. You can find more information here: http://twitter.com/privacy

Twitter is based in the USA and is therefore obliged to comply with the EU-US Privacy Shield to ensure DSGVO-compliant data protection.

Pinterest-Plugins

On our website we use plugins from Pinterest. A product and service operated by Pinterest Inc, 635 High Street, Palo Alto, CA, 94301, USA (hereinafter referred to as "Pinterest"). If you use this plugin and wish to share and/or store any of our content on Pinterest, this information and also which of our websites you have visited will be transmitted to Pinterest's servers in the USA and, in the event that you are registered and logged in to Pinterest, all information will be linked to your Pinterest user. You can find more information here: http://de.about.pinterest.com/privacy/
Pinterest is based in the USA and is therefore obliged to comply with the EU-US Privacy Shield to ensure data protection in compliance with the DSGVO.

Hotjar

We use Hotjar from Limited (Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta) on this website to statistically evaluate visitor data. Hotjar is a service that analyses the behaviour and feedback of users on websites through a combination of analysis and feedback tools. Hotjar-based websites have a tracking code integrated on their websites. This tracking code contacts Hotjar's servers and sends a script to the computer or device you use to access the Hotjar-based website. The script collects certain data relating to the user's interaction with the corresponding web page. This data is then sent to Hotjar's servers for processing.


For more details on the privacy policy and what information is collected by Hotjar in what way, please visit https://www.hotjar.com/legal/policies/privacy.

If you do not want Hotjar to collect your information, you can activate the Hotjar Opt Out (https://www.hotjar.com/legal/compliance/opt-out). There you have the possibility to deactivate or reactivate the collection of data by Hotjar by simply clicking on the red Deactivate Hotjar button. Attention: Deleting cookies, using the incognito/private mode of your browser, or using another browser will cause data to be collected again.

Use of Social Plugins

  1. The website uses so-called social plugins ("plugins") from the social networks Facebook and Instagram. You can recognize the social plugins by the logos that can be seen on the social network websites. These services are operated by the following companies:
  • Facebook is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook")
  • Instagram is operated by Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA ("Instagram")
  1. When you call up a page of our website that contains such a plugin, your browser establishes a direct connection with the respective social network server. The content of the plugin is transmitted directly from the social networks to your browser, which then integrates it into the website.
  2. Through the integration of the plugins, the social networks receive the information that your browser has called up the corresponding page of our website, even if you do not have a user profile with the respective social network or are not currently logged in to the social networks. This information (including your IP address) is transmitted by your browser directly to a server of the respective social network outside Germany and stored there.
  3. If you are logged in to the social network at that time, the information that you are visiting our website will be directly associated with your user profile on the social network. If you interact with the plugins, for example, if you share a page on our website or, for example, click on the "Like" button or the "Share" function on Facebook or make a comment, the corresponding information is also transmitted directly to the social network server and stored there. The information is also published on the social networking site's page under your user profile and displayed to those with whom you are connected or who follow you.
  4. The social networks can use this information for the purpose of advertising, market research and the design of their respective pages to meet the needs of the users. For this purpose, social networks create usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed on the social networks, to inform other social network users about your activities on our website and to provide other services associated with the use of social networks.
  5. For the purpose and scope of data collection and the further processing and use of the data by the social networks as well as your rights and settings options to protect your privacy, please refer to the data protection notices of the social networks: